Chetee.ie is now Divamoda.ie!

Privacy

Privacy Policy - GDPR

Dear Customer,

We need your personal information in order to process your order. The security of your data and its processing in a lawful manner is paramount for us. Here you will learn how we process your personal data and how we achieve their security.

1. Who are we?

Your personal data is processed by our company Divamoda sro, with its registered office at Myslina 50, 06601 Humenné, ID number: 50711610, OU-HE-OZP-2017 / 001770-2, no. Commercial Register 720-22109, email: info@divamoda.sk (hereinafter referred to as the "operator").

2. What personal data do we process?

In order for us to process your order and meet all legal obligations related to it, we process your personal data in the scope of title, name, surname, delivery address, billing address, tel. No., email.,
Marketing
In order to be able to send you information about products and services and contact you with market research, we process your personal data in the scope of title, name, surname, delivery address, tel. No., email.

3. For what purpose do we process your personal data?

E-shop
We process your personal data for the purpose of concluding the contract via the Internet and its fulfillment, in particular for accepting and registering the order, processing the order, sending the goods, issuing the accounting document, resolving the withdrawal from the contract and possible complaints.
User account
With your consent, we process your personal data to create a user account.
Records of complaints
We process your personal data in order to file your complaint for the purpose of processing it. We process your personal data for this purpose, due to compliance with legal obligations.
Accounting
We process your personal data in order to fulfill our obligations arising from special legal regulations relating to the accounting agenda.
Marketing communication
We process your personal data for the purpose of customer care, providing information about products and services and market research, through a selected method of communication. We only process your personal data for this purpose if you give us your consent.
Cookies
We also process your IP address and cookies with your consent. We use these to improve the functionality of the website and for advertising and remarketing purposes.

4. How can you give us your consent?

You can give us your consent to the processing of your personal data by clicking on the appropriate checkbox.

5. How can you withdraw your consent?

You can revoke the consent to the processing of personal data that you have given us at any time. You can revoke the consent
• by sending a notification to info@divamoda.sk
• by sending a notice by post to the company's registered office
• by sending a notification via the contact form

6. To whom do we provide your data?

Your personal data will be provided to third parties only if it is necessary in the performance of the contract on a legal basis a legitimate interest. Other recipients are:
- Shipping companies and other persons involved in the delivery of goods or the execution of a payment
- Advertising agencies and other persons responsible for the marketing agenda
- RoyalWEB.sk, ID: 50051849
- Mailchimp newsletter service


7. How long do we keep your personal data?

Purchase contracts concluded through the online store are kept for the duration of the order and for the necessary time in case of exercise of rights, e.g. complaints.
- Accounting documents are kept for 10 years
- Documents related to the complaint are kept for 5 years.
Consent to marketing communication is valid for 4 years or until revoked.

8. Where do we transfer your personal data?

We do not transfer your personal data to any third country.

9. Do we have a responsible person?

We have not entrusted any responsible person, as this obligation does not arise for us by law.

10. Are you not satisfied?

If you are not satisfied with the way we process your personal data, you can let us know at info@divamoda.sk. You also have the opportunity to file a complaint with the Privacy Office if you think we are processing your personal data illegally.

11. How do we process your personal data?

We process your personal data in electronic and paper form. We do not use any means of automated individual decision-making. We process your personal data in the following programs and online applications:
- Website administration program
- Google Analytics
- Mailchimp


12. How do we ensure the protection of your personal data?

The security of your personal data is paramount to us. To ensure the protection of your personal data, we have taken the necessary technical and organizational measures. Personal data is encrypted. The operator has implemented a strong password policy. Those who process personal data have been instructed and bound by an obligation of confidentiality.

13. What are your rights?

- Right of access to data. You have the right to know whether we process your personal data. If we process this, you can ask us for access to the data. Upon your request, we will issue a confirmation with information about the processing of your personal data by our company.
- Right to rectification. You have the right to have your personal data that we process correct, complete and up-to-date. If your personal information is incorrect or out of date, you can ask us to correct or supplement it.
- Right to delete. In certain circumstances, you have the right to have your personal data deleted. You can ask us to delete your data at any time. We will delete your personal data if:
1. we no longer need your personal data for the purpose for which you provided it to us
2. you withdraw your consent
3. object to the processing of your personal data
4. we process your personal data illegally
5. personal data must be deleted in order to comply with a legal obligation
6. if you are a child, or parent of a child who has consented to the processing of personal data via the Internet
- The right to restrict processing. You can ask us to limit the processing of your personal data. If we comply with your request, we will only store your personal data and will not continue to work with them. Your data will be restricted if:
1. Let us know that your personal information is incorrect until we verify its accuracy
2. we process your personal data illegally, but you do not agree to their deletion and instead request that we only restrict the processing of your personal data
3. We no longer need your data, but you need it to prove, exercise or defend your rights
4. You object to the processing of your personal data until we have verified that our legitimate interests outweigh your reasons.
- The right to data portability. You have the right to request that we provide you with your personal information in electronic form (such as an XML or CSV file) that will allow you to easily transfer the data to another company. You can also ask us to transfer your personal data to the selected company directly. We will comply with your request if you have provided us with personal data directly and you have given us consent to their processing.
- The right to object. You have the right to object that we process your personal data. If we process your personal information for direct marketing purposes, you may object to its processing at any time. We will delete your personal data upon objection. If we process your personal data in the following cases:
1. to perform a task in the public interest or in the exercise of official authority
2. because of our legitimate interest
3. Creating a student profile, you can object to their processing if you have personal reasons for doing so


14. How can you exercise these rights?

You can contact us in one of the following ways:
by sending a notification to email info@divamoda.sk;
by sending the notification by post to the address of the company's registered office
by sending a notification via the contact form
We will deal with all your requests and inform you of the result of its processing in the same way as you submit your request.

15. Final provisions

This privacy policy takes effect on May 25, 2018.
We reserve the right to change this policy if there is a change in the processing of personal data in our company.

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