Returns and exchanges

Divamoda is happy to refund a full priced item within 14 days from your order date excluding delivery charge, in accordance with the distance selling regulations.

  • ¤ Items must be returned with all original tags still attached and in original packaging.
  • ¤ We do not accept returned Items that have been soiled, damaged or smell of smoke or any other odour. Items will be returned to sender immediately.
  • ¤ All sale, discounted or promotional items must be returned within 7 days from your order date.
  • ¤ A refund will only be guaranteed if the item is returned within the time frames stated above, starting from the date on your delivery note.
  • ¤ Any items received after this date will be sent back to the original delivery address.
  • ¤ Please indicate on invoice which you got from us the reason for returning the item.
  • ¤ You must return your invoice with note with your item so we can trace your order and issue your refund.

!! The cost of returning the item to us is your responsibility unless the item is faulty !!

Please allow up to 10 working days after we receive the goods for the refund to be credited to your bank account.

Send all returns here: V Jahodách 1243/10, 148 00 Prague 4, Kunratice, Czech Republic


We do not offer exchanges for Ireland or EU orders.